Stephanie was surprised when Danielle asked a total stranger for directions. Stephanie's mother had always told her never to talk to strangers and now Stephanie is wondering what else she doesn't know about Danielle. This scenario demonstrates the _____ theory.
A) expectancy violations
B) emotional expression
C) perception checking
D) subconscious

Question

Quizplus · Accepted Answer

The scenario demonstrates the expectancy violations theory, which suggests that when someone's behavior violates our expectations, we become more aware of it and may adjust our perceptions of that person accordingly. Stephanie's surprise at Danielle talking to a stranger goes against her expectation based on her upbringing, causing her to question what else she doesn't know about Danielle.

Stephanie Was Surprised When Danielle Asked a Total Stranger for Directions