Which of the following statements is true of active listeners?
A) They are engaged in listening with their minds and their hearts.
B) They are constantly thinking of an appropriate response.
C) They do most of the talking.
D) They offer nonverbal feedback.

Question

Quizplus · Accepted Answer

Active listeners are engaged in listening both with their minds and hearts. They pay attention to the speaker's words, tone, and emotions, and try to understand their perspective without forming a judgment or interrupting them. They often use active listening techniques such as paraphrasing, reflecting, and summarizing to show that they comprehend the message and care about the person's feelings. However, they do not dominate the conversation or focus on formulating their response while the other person is still talking.

Which of the Following Statements Is True of Active Listeners