Job standardization and cross-training are techniques designed to increase personnel flexibility.

Question

Quizplus · Accepted Answer

Both job standardization and cross-training aim to provide employees with a wider range of skills and knowledge, allowing them to perform a variety of tasks and adapt to changing work demands. This increased flexibility can help organizations handle fluctuations in workload, staffing shortages, or unexpected absences.

Job Standardization and Cross-Training Are Techniques Designed to Increase Personnel