Which of the following is NOT a technique of active listening?
A) using "solution messages," which help the speaker by giving advice
B) paraphrasing the speaker's meaning
C) asking questions
D) expressing understanding of the speaker's feelings

Question

Quizplus · Accepted Answer

Using "solution messages," which give advice, is not a technique of active listening. Active listening involves fully focusing on and understanding the speaker's words and feelings, as well as clarifying and reflecting on their message. Giving advice does not necessarily involve understanding the speaker's message or feelings and can sometimes interrupt their thought process or make them feel unheard.

Which of the Following Is NOT a Technique of Active