When Marquis was trying to close the sale with a customer, he used direct eye contact, a confident stance, and open gestures. He was using nonverbal messages that serve to
A) secure help.
B) confirm self image.
C) hide faults.
D) be believed.

Question

Quizplus · Accepted Answer

Marquis is using nonverbal messages to establish credibility and persuade the customer to believe him, thereby helping to close the sale.

When Marquis Was Trying to Close the Sale with a Customer