Name at least three of the six guidelines for listening more effectively, and briefly explain each one.
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Q21: _ listening occurs when people listen to
Q22: What are the three principles of public
Q23: _ occurs when a listener understands a
Q24: The advice to "stress the positive" when
Q25: _ is something that just happens involuntarily
Q27: What is face-saving? How might it influence
Q28: What are the five steps or stages
Q29: Listening to criticism with an open mind
Q30: Empathic listening is best viewed in two
Q31: Responses made after the speaker has stopped
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