A high proportion of communications between knowledge workers in which information is shared consists of ________ communication.
A) downward
B) upward
C) horizontal
D) electronic

Question

Quizplus · Accepted Answer

Horizontal communication refers to communication between individuals or groups at the same hierarchical level within an organization, which is common among knowledge workers who need to share information and coordinate their work. Downward communication is typically used for delivering instructions or directives from superiors to subordinates, while upward communication involves feedback, suggestions, or requests from subordinates to superiors. Electronic communication refers to any communication that takes place through digital devices or platforms, which could include any of the other types of communication (i.e., downward, upward, or horizontal). Therefore, the best choice for this question is C, horizontal communication.

A High Proportion of Communications Between Knowledge Workers in Which