Communication that is not defined by the organization's structural hierarchy is called __________.
A) theoretical
B) diagonal
C) informal
D) formal
E) lateral

Question

Quizplus · Accepted Answer

Informal communication refers to communication that is not defined by the organization's structural hierarchy. It may occur between coworkers or colleagues in different departments, and often takes place in unofficial settings such as the break room or outside of work hours. It can be important for building relationships and exchanging information that might not be shared through formal channels.

Communication That Is Not Defined by the Organization's Structural Hierarchy