Active listening is enhanced by developing __________ with the sender.
A) apathy
B) sympathy
C) empathy
D) animosity
E) credibility

Question

Quizplus · Accepted Answer

empathy is the ability to understand and share the feelings of another person. Developing empathy with the sender helps to establish a connection and better understand their perspective. Apathy, sympathy, and animosity create barriers to effective communication. Credibility is important but not directly related to developing a connection with the sender.

Active Listening Is Enhanced by Developing __________ with the Sender