Anna wants to be certain that her communication with employees is effective, so she always asks, "Do you understand?" to check the accuracy of what has been communicated. Anna is using __________ to overcome potential communication barriers.
A) active listening
B) projection
C) nonverbal cues
D) feedback
E) simplified language

Question

Quizplus · Accepted Answer

Anna is using feedback to overcome potential communication barriers. By asking "Do you understand?" she is giving the opportunity for employees to provide feedback on whether they have accurately received the information. This allows Anna to adjust her communication style if necessary to ensure it is effective.

Anna Wants to Be Certain That Her Communication with Employees