__________________ is a management philosophy devoted to continual improvement and responding to customer needs and expectations.
A) Quantitative approach
B) Scientific management
C) General administrative theory
D) Total quality management
E) Systems approach

Question

Quizplus · Accepted Answer

Total quality management emphasizes the importance of continuously improving products, services, and processes to meet or exceed customer expectations. It involves all employees in the organization and advocates for a customer-focused approach to operations.

__________________ Is a Management Philosophy Devoted to Continual Improvement and Responding