An organization with high formalization
A) concentrates decisions at the top of the organizational hierarchy.
B) pushes decision making to lower levels in the organization.
C) has a large number of management levels in the organization.
D) provides employees with many documents that specify the right way to conduct business through such things as policy manuals.

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which an organization's policies, procedures, job descriptions, and rules are written and explicitly articulated. An organization with high formalization provides employees with many documents that specify the right way to conduct business through such things as policy manuals. This helps to ensure consistency in procedures and decision making.

An Organization with High Formalization