Technology and electronic commerce have the potential to transform a firm's value chain.

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Technology and electronic commerce can enable firms to streamline their operations, reduce costs, and increase efficiency throughout their value chain. For example, a company can use technology to automate its manufacturing processes, use e-commerce platforms to sell its products directly to customers, and utilize data analytics to optimize its supply chain. By doing so, firms can create greater value for their customers while also enhancing their own competitiveness and profitability.

Technology and Electronic Commerce Have the Potential to Transform a Firm's