CRM systems typically include capabilities for sourcing and negotiating as well as design and supply collaboration.

Question

Quizplus · Accepted Answer

CRM systems are primarily focused on managing customer relationships, such as sales, marketing, and customer support. While some CRM systems may have some capabilities for sourcing and supply chain management, those are not typically included as core features of a CRM system.

CRM Systems Typically Include Capabilities for Sourcing and Negotiating as Well