In regard to the different methods that teams can take to approach conflict,what would be a good example of a collaborative,interest-based response?
A)"Larry,I've sensed that this is of great concern.While I'm not sure anything can change,we welcome your own views on this proposal.I think it is important that we all have a chance to understand your point of view."
B)"Look,Larry,you agreed to cover that part of the project when we first took on the challenge four years ago.As a matter of fact,I believe that I have an e-mail from you indicating you would agree to do that part of the work."
C)"I think you are completely out of line,Larry.I don't think that discussing unrealistic and selfish goals is a good use of our team time.I am ready to hear your solutions,but only on the condition that you start working with us as a team."
D)"Larry,due to issues this conflict has caused,we're going to have to let you go."

Question

Quizplus · Accepted Answer

A collaborative, interest-based response involves acknowledging the concerns of all parties involved and working towards a solution that meets everyone's needs. Option A demonstrates a willingness to listen to Larry's concerns and invites him to share his perspective, which is a good example of a collaborative, interest-based response.

Answer: B, C, and D are not good examples of a collaborative, interest-based response. Option B involves using past actions to assign blame and is not focused on finding a constructive solution. Option C is confrontational and does not seek to understand Larry's perspective. Option D threatens punishment instead of seeking a solution.

In Regard to the Different Methods That Teams Can Take