Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of __________________________________.
A)a critical incident approach
B)an essay approach
C)a comparative approach
D)a direct report approach

Question

Quizplus · Accepted Answer

Gathering reports of situations in which employees performed behaviors that were especially effective or ineffective in accomplishing their jobs is an example of a critical incident approach. This approach focuses on specific incidents that illustrate certain behaviors, skills, or actions rather than generalizations or overall impressions. The critical incident approach can be helpful in identifying areas for improvement and providing specific feedback to employees. The other options (B, C, D) do not accurately describe this approach.

Gathering Reports of Situations in Which Employees Performed Behaviors That