In a strategy map of the balanced scorecard, operations management processes are concerned with which of the following areas?
A) supply
B) selection
C) safety and health
D) research and development

Question

Quizplus · Accepted Answer

Operations management processes are generally related to supply chain management, improving efficiencies and reducing costs within the production process. Therefore, the best choice is A, as it directly relates to supply. B and D are related more to innovation and growth, while C is related to employee welfare, health, and safety.

In a Strategy Map of the Balanced Scorecard, Operations Management