____ describes a situation in which the employee is uncertain about the assigned job duties and responsibilities.
A) Role defining
B) Role ambiguity
C) Role overload
D) Role underload

Question

Quizplus · Accepted Answer

Role ambiguity refers to a situation where the employee is unclear about what is expected of them. This can arise due to inadequate job training or lack of communication from superiors. Role defining refers to the process of clarifying job duties and responsibilities, whereas role overload and underload describe situations of excessive or insufficient work demands, respectively.

____ Describes a Situation in Which the Employee Is Uncertain