It is important that media high in richness be used when attempting to solve important and difficult problems that involve uncertainty and ambiguity.

Question

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Media high in richness, such as face-to-face communication or video conferencing, allow for immediate feedback, multiple cues, and personalization, making them more effective in solving complex problems that require real-time discussion and exchange of ideas. These types of media also enable the parties involved to clarify misunderstandings and explore different alternatives, which is crucial in situations involving uncertainty and ambiguity.

It Is Important That Media High in Richness Be Used