All of the following are characteristics of a bureaucracy except:
A) the organization has a career ladder
B) the principle of hierarchy is followed
C) candidates for jobs are selected on the basis of "technical" qualifications
D) a set of guidelines are provided to optimize discretion in employee decision making

Question

Quizplus · Accepted Answer

Bureaucracies typically have a rigid set of rules and procedures that employees must follow. The set of guidelines mentioned in choice D would actually decrease discretion in employee decision making, which is not a characteristic of a bureaucracy. The other choices - career ladder, principle of hierarchy, and selection based on technical qualifications - are all characteristics of a bureaucracy.

All of the Following Are Characteristics of a Bureaucracy Except