Organizational Behavior Study Set 7
Quiz 17: Managing Organizational Change
Lewin's approach to changing behaviors consists of guiding change through a two-step process that includes thawing and refreezing.
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The three steps in Lewin's approach to managing and guiding change are unfreezing,moving,and refreezing.
According to the Change competency: Target,in order to understand the consumer,Target created a "creative cabinet," a secret team of 12 diverse customers.
According to the Change competency: Target,Target wants to be known as the king of logistics with enough muscle to force vendors to deliver on price.
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