First-line managers interact continuously with members of the work team. Therefore, they must possess effective ______ skills.
A) conceptual
B) technical
C) visionary
D) human

Question

Quizplus · Accepted Answer

First-line managers are responsible for managing the work team, which requires effective human skills to interact with team members, resolve conflicts, and build relationships with subordinates. Conceptual skills are necessary for higher-level managers to analyze and solve complex problems, while technical skills may not be as critical for first-line managers who rely on their team's technical expertise. Visionary skills refer to an individual's ability to think strategically and see the big picture, which may not be as important for day-to-day management at the first-line level.

First-Line Managers Interact Continuously with Members of the Work Team