Michael is thinking about what he wants to tell Amanda about what happened at his new job rather than listening to the story she is telling.This is an example of which of the following barriers to listening?
A) Self-focus
B) Emotional noise
C) Criticism
D) Processing rate

Question

Quizplus · Accepted Answer

Michael's focus on his own thoughts and concerns is an example of self-focus, which can be a barrier to effective listening.

Michael Is Thinking About What He Wants to Tell Amanda