A client is angry about not being permitted to smoke and throws the breakfast tray at the nurse.What should the nurse do in response to this outburst?
A)Call the charge nurse and refuse to take care of this client until he is under control.
B)Apologize to the client for the unit rules,but tell him the rules must be followed.
C)Tell the client that it is understandable that he is upset,but the no-smoking rule is not negotiable.
D)Tell the client that he is acting like a child and that such behavior will not be tolerated.

Question

Quizplus · Accepted Answer

C) This response acknowledges the client's feelings, which is important in maintaining a therapeutic relationship, while also reinforcing the boundaries and rules of the hospital. It strikes a balance between empathy and firmness.

A Client Is Angry About Not Being Permitted to Smoke