Danielle is happy to learn that her best friend from her hometown is on the phone.However,the sadness in her friend's voice causes Danielle's mood to change from happy to sad.This change in mood resulting from the tone of her friend's voice is called
A) group polarization.
B) mood contagion.
C) social loafing.
D) deindividuation.

Question

Quizplus · Accepted Answer

Mood contagion is the tendency for one person's emotional state to influence or "rub off on" the emotional state of others. In this scenario, Danielle's friend's sad tone has caused Danielle's mood to shift from happy to sad, exemplifying the phenomenon of mood contagion. Group polarization refers to the tendency for groups to make decisions that are more extreme than any member would have made individually, social loafing is the tendency for individuals to put in less effort when working in a group, and deindividuation refers to the loss of self-awareness and individual identity when in a group. None of these concepts apply to this scenario.

Danielle Is Happy to Learn That Her Best Friend from Her