What recent management innovation is the continuous process of measuring one's own products,services,and activities against the best levels of performance inside one's own organization or in other organizations?
A)Benchmarking
B)Total quality management
C)Theory of constraints
D)Strategic cost analysis

Question

Quizplus · Accepted Answer

Benchmarking is the process of comparing one's product, service, or activity with that of the best performers within or outside the organization. It enables organizations to identify areas where they need to improve and helps them to gain a competitive advantage. Total quality management, theory of constraints, and strategic cost analysis are other management innovations, but they are not specifically focused on comparing oneself to other organizations in this way.

What Recent Management Innovation Is the Continuous Process of Measuring