A client has just been told that her breast biopsy was positive for cancer.The client is crying when the nurse enters the room.What is the nurse's best response?
A)"Why are you crying?"
B)"We can sit here quietly.You don't need to talk unless you want to."
C)"I'm so sorry about your diagnosis."
D)"Everything will be okay.Treatments today are very successful."

Question

Quizplus · Accepted Answer

The nurse should allow the client to express her emotions and provide a safe space for her to talk if she wants to. Asking why she is crying or giving false reassurance can minimize the client's feelings and not acknowledge her pain. Saying sorry can also be appropriate but may not be the best initial response.

A Client Has Just Been Told That Her Breast Biopsy