Operational decisions
A)refer to those things that employees do each day to make the organization run.
B)refer to things that might happen in the future.
C)refer to those that set the course of the organization.
D)refer to those that occur frequently enough to develop an automated response to them.

Question

Quizplus · Accepted Answer

Operational decisions are about the day-to-day activities that keep the organization running smoothly. Examples include scheduling, production, inventory management, and customer service. These decisions are typically made by front-line employees and middle managers who have a direct impact on the organization's performance.

Operational Decisions