A CRM strategy allows a company to ________.
A)stay on top of their customers needs
B)identify its best customers
C)increase their customers satisfaction
D)A and B
E)A,B,and C

Question

Quizplus · Accepted Answer

A CRM strategy allows a company to stay on top of their customers' needs, identify their best customers and increase their customer satisfaction. By having a CRM strategy, a company can better target their marketing efforts, provide personalized experiences, and ultimately improve customer retention rates. Overall, having a strong CRM strategy is vital for any company looking to succeed in the long run.

A CRM Strategy Allows a Company to ________