Which of the following is NOT a technique for conducting usability evaluations?
A) surveying or interviewing users
B) conducting focus groups
C) crafting a persona of a subject-matter expert
D) using a commercial usability service

Question

Quizplus · Accepted Answer

Crafting a persona of a subject-matter expert is not a technique for conducting usability evaluations. Usability evaluations typically involve techniques such as surveying or interviewing users, conducting focus groups, and using a commercial usability service to gather feedback and data on the user experience with a product or service. Persona creation is more of a design technique used to understand and empathize with potential users in order to create products that meet their needs and expectations.

Which of the Following Is NOT a Technique for Conducting