Which of the following statements describes a customer service activity?
A)inducing buyers to purchase the product
B)assisting with the use of the product
C)receiving and storing materials
D)transforming inputs into the final product

Question

Quizplus · Accepted Answer

Customer service activities involve supporting and assisting customers with using the product or service they have purchased. Inducing buyers to purchase the product is a sales activity, receiving and storing materials is a logistics activity, and transforming inputs into the final product is a production activity.

Which of the Following Statements Describes a Customer Service Activity