(CMA)The series of activities in which customer usefulness is added to the product is the definition of:
A)A value chain
B)Process value analysis
C)Integrated manufacturing
D)Activity based costing

Question

Quizplus · Accepted Answer

A value chain refers to a set of activities that are performed by an organization to produce a product or service that provides value to its customers. The value chain includes all the activities involved in delivering the product or service to the customer from the raw materials stage to after-sale service. Through this value chain, customer usefulness is added to the product. Process value analysis, integrated manufacturing, and activity-based costing are all related concepts, but they do not encapsulate the entire customer value chain.

(CMA)The Series of Activities in Which Customer Usefulness Is Added