An employee who will not help a customer because "it is not my job" violates the JIT belief of
A) Simplicity
B) A broad view of operations
C) Continuous improvement
D) Visibility
E) Pull production

Question

Quizplus · Accepted Answer

A key principle of JIT is to take a broad view of operations, which requires employees to be flexible and willing to help out wherever needed to ensure smooth flows and maximize efficiency. An employee who refuses to help a customer because "it is not my job" is not embodying this principle and is hindering the success of the company.

An Employee Who Will Not Help a Customer Because "It