A service contract between a vendor and a client that specifies what services will be provided, the responsibilities of each party, and any guarantees of service, is known as a:
A)Blanket Purchase Agreement (BPA)
B)Service Level Agreement (SLA)
C)Memorandum of Understanding (MOU)
D)Interconnection Security Agreement (ISA)

Question

​A service contract between a vendor and a client that specifies what services will be provided, the responsibilities of each party, and any guarantees of service, is known as a:
A)​Blanket Purchase Agreement (BPA)
B)​Service Level Agreement (SLA)
C)​Memorandum of Understanding (MOU)
D)​Interconnection Security Agreement (ISA)

Quizplus · Accepted Answer

A Service Level Agreement (SLA) is a contract that outlines the terms and conditions of service between a vendor and a client. It specifies the level of service that the client can expect, the responsibilities of the vendor, and any guarantees of service. A Blanket Purchase Agreement (BPA) is a type of contract used in federal procurement to simplify the process of filling anticipated repetitive needs for supplies or services. A Memorandum of Understanding (MOU) is a formal agreement between two or more parties that outlines their commitment to work together on a project or initiative. An Interconnection Security Agreement (ISA) is a contract between two or more organizations that governs the secure connection of their information systems.

​A Service Contract Between a Vendor and a Client That

A Service Contract Between a Vendor and a Client That