The goal of communication is to create a mutual understanding between the transmitter and the encoder.
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Q72: A successful business presentation begins with:
A) A
Q73: It is inappropriate to acknowledge informal communication
Q74: Foul language at work is:
A) Appropriate if
Q75: The one word that often dominates our
Q76: Effective communication is necessary for workplace success.
Q78: The communication process involves noise and feedback.
Q79: Communication involves encoding, which is how the
Q80: Sexist and offensive names are:
A) Acceptable if
Q81: Word choice is not a key issue
Q82: Written communication is not as important as
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