A large nursery and garden center specializes in a wide variety of trees,landscaping plants and vegetables for a well-to-do clientele focused on high-quality,unusual plants.The CEO wants to encourage the garden center employees to be highly client-centered,familiar with the nursery's inventory,and extremely knowledgeable about plants.The type of job analysis that would promote the CEO's goals would be
A) task-based job analysis.
B) competency-based job analysis.
C) Functional Job Analysis.
D) Position Analysis Questionnaire method.

Question

Quizplus · Accepted Answer

A competency-based job analysis focuses on identifying the knowledge, skills, abilities, and other characteristics (KSAOs) that are crucial for successful performance in a job. This type of job analysis aligns with the CEO's desire for employees to be client-centered, familiar with the inventory, and knowledgeable about plants. It can help identify the specific competencies that are needed for success in the job, such as plant knowledge or communication skills with customers.

A Large Nursery and Garden Center Specializes in a Wide