The gradual and ongoing improvement of products and processes while reducing costs is known as
A)TQM.
B)process mapping.
C)kaizen.
D)benchmarking.

Question

Quizplus · Accepted Answer

The gradual and ongoing improvement of products and processes while reducing costs is known as kaizen. TQM (Total Quality Management) is a broader approach that includes all organizational functions to ensure customer satisfaction. Process mapping refers to the visual representation of processes in order to understand and analyze them. Benchmarking is the process of comparing one's own processes and performance to industry standards or best practices in order to identify areas for improvement. While all of these concepts are related to the overall improvement of products and processes, kaizen specifically refers to the incremental, continuous improvement approach.

The Gradual and Ongoing Improvement of Products and Processes While