Which of the following is not included in the cost of quality?
A) Inspection costs
B) Costs of handling customer complaints
C) Rework costs
D) Inventory ordering costs

Question

Quizplus · Accepted Answer

Inventory ordering costs are not directly related to the quality of a product or service, but rather to the management of inventory levels. The cost of quality refers to the costs associated with ensuring that a product or service meets quality standards, including inspection costs, costs of handling customer complaints, and rework costs.

Which of the Following Is Not Included in the Cost