Customer relations are usually part of
A)the supply chain.
B)the value chain.
C)both the value chain and the supply chain.
D)neither the value chain nor the supply chain.

Question

Quizplus · Accepted Answer

Customer relations are a key part of the value chain, which encompasses all activities involved in delivering a product or service to a customer. While the supply chain is also involved in delivering products and services, it primarily focuses on the procurement of raw materials, production, and distribution. Customer relations are more directly related to the value chain, as they involve the communication and interaction between a company and its customers.

Customer Relations Are Usually Part of