Scheduling and sequencing methods used in manufacturing are more beneficial in low-contact, than high-contact, service processes.

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Scheduling and sequencing methods used in manufacturing, such as just-in-time production or flow production, involve optimizing the use of resources and minimizing waste. These methods are more applicable and beneficial to low-contact service processes, such as in a call center or a back-office operation, where the service can be standardized and the demand can be forecasted more easily. In high-contact service processes, such as healthcare or hospitality, the service is more personalized and the demand is more unpredictable, making it harder to apply these methods effectively.

Scheduling and Sequencing Methods Used in Manufacturing Are More Beneficial