When listeners are focused on their own needs rather than those of the speaker,the message is about them.When the speaker has difficulty sustaining the conversation about anything other than the listener's ideas and stories the problem is called
A) information overload.
B) emotional noise.
C) conversational narcissism.
D) criticizing the speaker.

Question

Quizplus · Accepted Answer

Conversational narcissism refers to when someone is more focused on their own stories and ideas rather than actively listening and engaging with the speaker. It can make it difficult for the conversation to be balanced and for both parties to feel heard and understood. Information overload refers to being overwhelmed with too much information. Emotional noise can refer to distractions or disturbances in communication that make it difficult to understand the message. Criticizing the speaker is not mentioned in relation to this problem.

When Listeners Are Focused on Their Own Needs Rather Than