Selecting a mutually acceptable time and place to discuss a conflict,planning your message,and avoiding personal attacks and name calling are all ways to
A) manage the problem.
B) manage information.
C) manage emotions.
D) manage goals.

Question

Quizplus · Accepted Answer

Selecting a mutually acceptable time and place to discuss a conflict falls under managing goals, planning your message falls under managing information, and avoiding personal attacks and name calling falls under managing emotions. However, the most important aspect of resolving conflicts is managing emotions, as this can greatly impact the outcome of the conversation. By avoiding personal attacks and staying calm, parties are more likely to come to a mutually beneficial solution.

Selecting a Mutually Acceptable Time and Place to Discuss a Conflict,planning