Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?
A)inbound logistics
B)customer service
C)operations
D)outbound logistics

Question

Quizplus · Accepted Answer

Customer service involves assisting customers with the handling of products after sale, thus maintaining and enhancing the products' value. Inbound logistics involves receiving and storing raw materials, operations involve transforming the materials into finished products, and outbound logistics involve delivering the finished products to customers.

Which of the Following Value Chain Activities Involves Assisting Users