Which of the following is a dynamic, social media-based CRM process?
A)social CRM
B)human resource CRM
C)media CRM
D)traditional CRM

Question

Quizplus · Accepted Answer

Social CRM is a dynamic, social media-based CRM process that involves using social media platforms to engage with customers and build relationships. It allows companies to interact with customers in real-time and gather valuable insights into their preferences and behaviors. Human resource CRM is not a type of CRM process, and media CRM and traditional CRM do not specifically involve social media as a primary component.

Which of the Following Is a Dynamic, Social Media-Based CRM