Match each of the following terms with their correct description from the items listed below.* Each term may be used more than once, and it is possible that one or more of the classifications may not be used at all.
-A Balanced Scorecard viewpoint that describes the internal processes needed to provide value for customers and owners
A)Internal business process perspective
B)Learning and growth perspective
C)Customer perspective
D)Financial perspective

Question

Quizplus · Accepted Answer

The internal business process perspective describes the processes that enable an organization to provide value for customers and owners.

Answer: B
 The learning and growth perspective focuses on the organization's ability to learn, grow, and innovate.

Answer: C
 The customer perspective focuses on the customer's needs, expectations, and preferences.

Answer: D
 The financial perspective is concerned with financial performance measures such as revenue, profit, and return on investment.

Match Each of the Following Terms with Their Correct Description