What is the name given to the breakdown in a role episode that occurs because the cues and messages that make up the sent role are vague and unclear?
A) Role conflict
B) Role ambiguity
C) Quantitative role overload
D) Qualitative role overload
E) Dissonance

Question

Quizplus · Accepted Answer

Role ambiguity refers to a breakdown in a role episode due to vague and unclear cues and messages that make up the sent role, leading to confusion about what is expected in a particular role. Role conflict, on the other hand, refers to a situation where an individual is expected to play two different roles with conflicting expectations, leading to difficulties in fulfilling both roles. Quantitative role overload and qualitative role overload refer to situations where an individual is being asked to do too much work, either in terms of quantity or quality, respectively. Dissonance refers to a state of cognitive discomfort or psychological tension that arises when a person holds inconsistent thoughts, beliefs, or attitudes.

What Is the Name Given to the Breakdown in a Role