Arthur works in customer service.He answered a call complaining about the item's size.He is sending a different size to the customer.This is an example of
A) the communication process.
B) ineffective communication.
C) noise.
D) miscommunication.
E) a semantics problem.

Question

Quizplus · Accepted Answer

This is an example of the communication process because Arthur received feedback from the customer regarding their dissatisfaction with the size of the item, and he is taking action to remedy the situation by sending a different size. This involves sending and receiving messages, as well as taking action based on feedback received.

Arthur Works in Customer Service