Which step in relationship selling is critical in confirming that a customer is satisfied?
A) Follow-up
B) Prospecting
C) Presentation
D) Objection handling
E) Close

Question

Quizplus · Accepted Answer

Follow-up is critical in confirming that a customer is satisfied because it involves checking in with the customer after the sale to ensure their needs have been met and to address any issues or concerns they may have.

Which Step in Relationship Selling Is Critical in Confirming That