When using questions in the selling process,a salesperson should most likely:
A) use primarily direct questions.
B) be assertive, forceful, and positive.
C) be able to anticipate the answers.
D) concentrate on a product's advantages.
E) accept that most prospects expect discounts.

Question

Quizplus · Accepted Answer

When using questions in selling, you need to know or anticipate the answer you want for a question. Once you know the desired answer, you can develop the question. This procedure can be used to request information you do not have and to confirm information you already know.

When Using Questions in the Selling Process,a Salesperson Should Most