A salesperson should use probes to:
A) obtain information from the prospect.
B) control the motivation of the prospect.
C) maintain one-way communication.
D) limit prospect participation.
E) create a buyer-seller chain of command.

Question

Quizplus · Accepted Answer

Asking questions, sometimes called probes, is an excellent technique for (1) obtaining information from the prospect, (2) developing two-way communication, and (3) increasing prospect participation.

A Salesperson Should Use Probes To